When a customer visits our website, the company captures the internet provider’s domain and the country that the customer came from and subsequently the paths that are taken by the customer as they move from page to page. The aim of getting information from customers is to augment their use of the website by customizing the browsing experience of customers, by arranging the website in a user-friendly way, by communicating special offers and featured items to the customer and finally by responding to their questions and suggestions.
Service is the https://www.britainairporttransfers.co.uk/ website operated by Britain Airport Transfers.
Personal data is the data of a living individual which can be used for that person’s identification.
Usage data is the data that is automatically collected or generated by the use of the service or by the service infrastructure itself.
Cookies are the small pieces of data that are stored on the customer’s device which is linked to the customer’s information. Two different types of cookies are used which include session ID cookie and persistent cookie. Session ID cookies are terminated when the browser is closed whereas a persistent cookie is a small text file that is stored on the hard drive for an extended period of time.
Data Processors or Service Providers
Any natural or legal person who can process data on behalf of the Data Controller is a Data Processor or Service Provider. The service provider may use the service of various service providers to process data more effectively.
Data Subject is any living individual who is using the service and is subjected to personal data.
Information Collection and Use
Several different types of information are used to provide and improve Britain Airport Transfers’s service to its customers.
Types of Data Collected
When a customer uses the service, they may be asked to provide certain personally identifiable information which might later on be used to contact or identify the customer. This type of information includes, but is not restricted to, first and last name, email address, contact number, address, state, province, ZIP/Postal code, city and usage data.
The server may also collect information about the ways in which the service is accessed and used. This usage data may include information such as the customer’s browser type, browser version, the pages of the service that the customer visits, and the date and time of their visit.
Information regarding the location of the customer may be stored, if the customer permits the company to do so (location data). This data is used to provide the features of the service, also to improve and customize the service. Location services can be enabled or disabled at any time.
Tracking and Cookies Data
Cookies and other tracking technologies are used to track the activity on the server and to retain certain information. Cookies are sent to the browser from a website and then stored on the device. Tracking technologies such as tags, beacons and scripts, collect and track information which helps in improving and analyzing the service. Cookies can be refused by the customer's browser. However, if the customer refuses to accept cookies, they may not be able to access every portion of the service.
Types of Cookies used:
Session Cookies: Used to operate the company’s service.
Preference Cookies: Used to remember the customer’s preferences and other settings.
Security Cookies: Used for ensuring data security.
Use of Data
Britain Airport Transfers uses the collected data for several purposes:
For the provision and maintenance of service
- Notifying regarding any changes
- Allowing participation in interactive features
- For providing customer support
- For gathering and analyzing information that can be used to improve the service
- To provide news, special offers and general updates to the customers
Retention of Data
Britain Airport Transfers will be retaining the customer’s personal data only for the duration that is required for the purposes set out in the policy. The data is only retained for the purpose of complying with our legal obligations, resolving disputes, and enforcing the company’s policies and legal agreements.
Usage Data will also be retained for the purpose of internal analysis. This, however, is retained for a shorter duration, except when this data is being used for the purpose of strengthening the security or improving the functionality of the service.
Transfer of Data
The customer's information may be transferred to or maintained on computers located outside the customer's country, where the data protection laws may differ from their governmental jurisdiction.
Britain Airport Transfers takes extensive measures to ensure protection of customer data. No data transfer takes place to places or organizations where the security of the customer data and personal information is questionable.
Disclosure of Data Business Transactions
If Britain Airport Transfers is involved in an acquisition, merger or asset sale, the personal data of customers may be transferred. However, the customers will be notified before the transfer of their data.
Disclosure for Law Enforcement
Britain Airport Transfers may have to disclose the personal data if we are required to do so by law or on valid requests by public authorities (e.g., a government agency or a court).
Britain Airport Transfers may disclose personal data, only in good faith, if it is necessary to comply with a legal obligation, for protecting and defending the rights of the company, for preventing and investigating possible wrongdoings regarding the service provision and for protecting against legal liability.
Security of Data
Security of customer data is the company’s utmost priority but it should be noted that no method of transmission over the internet is 100% secure. The company utilizes the most secure means to protect personal data, but absolute guarantee cannot be provided.
Do Not Track Signals
DNT is a preference that the customer can set in the web browser to inform different websites that they are comfortable with their location being tracked. Britain Airport Transfers doesn’t support DNT. Customers can enable or disable DNT by visiting the settings page on their browser.
Data Protection Laws
Under United Kingdom’s Data Protection Laws, the customer has the following rights:
-Right of access
Customer has the right to ask the company for copies of their personal information. This right always applies. There are some exemptions, which means that the customer may not always receive all the information we process.
-Right to rectification
The customer has a right to ask Britain Airport Transfers to rectify information they think is inaccurate. They also have the right to ask the company to complete information they think it is incomplete. This right always applies.
-Right to erasure
Customer has the right to ask the company to erase their personal information in certain circumstances.
-Right to restriction of processing
Customer has the right to ask the company to restrict the processing of their information in certain circumstances.
-Right to data portability
This only applies to information the customer has given us. They have the right to ask that we transfer the information they gave us from one organization to another, or give it to them. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated.
If we are processing your information for criminal law enforcement purposes, your rights are slightly different.
Britain Airport Transfers may employ third party companies or individuals to facilitate its services, provide services on our behalf, or assist in analyzing how the service is used. These individuals or third parties only have access to personnel to perform the aforementioned tasks and they cannot disclose it further.
Britain Airport Transfers may employ third party service providers to help monitor and analyze its use.
Google Analytics is used for this purpose. It is a web analytics service which is offered by Google to track and report website traffic.
Google utilizes the data collected by the company to track and monitor the use of our service. This data is also shared with other Google services, for the purpose of contextualizing and personalizing ads for its advertising networks.
Links to Other Sites
Britain Airport Transfers does not address anyone under the age of 18. The company does not collect personal data from anyone under the age of 18. If somehow the company ends up collecting data from minors without parental supervision, and it becomes aware of this, extensive measures are taken to remove this information from the server.
Visitor Registration or Requests for Voluntary Information
Britain Airport Transfers only collects personal data that the customer chooses to provide voluntarily while using or registering with Britain Airport Transfers. ‘Personal Information’ is the information that can be used to identify an individual. This information is used to keep a count of the visitors and evaluate the site’s technical capacity. This information also aids the server in arranging pages in a user-friendly way. Information is primarily collected to record site traffic.
Emails, Mailing lists, and Other Services
When a customer sends an email to the company, the email address is used to thank the customer for their comments or respond to their queries. This email is stored for further interactions. The email address is not shared with anyone nor is it used for sending out promotional emails, unless the customer chooses to receive the company’s newsletters. If the customer has opted to receive the company’s newsletter from time to time and they want to stop receiving them anytime in the future, they can send an email on the company’s email address and the necessary changes will be made.
Britain Airport Transfers may have to partner with other providers to facilitate customers in the process of pre-booking. When pre-booking the service, customers are required to provide their personal information which include their name, contact number, address, email address and credit card details. This information is only used to book the service. When the customer returns to the website, to book another ride, the same information is used and they do not have to provide the information again.
Security of Personal Information
The security of the personal information of customers is very important to Britain Airport Transfers. The team works tirelessly to ensure the protection of personal data. Extensive measures are taken to protect it from misuse and alteration.
Most standard websites like Britain Airport Transfers use log files. These include, but are not limited to, internet service providers (ISP), browser type, internet protocol (IP) addresses, referring/exit pages, date/time stamp, platform type, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information. IP addresses and other files are not connected to the customers personal information.
It is the priority of Britain Airport Transfers to ensure data protection. Extensive measures are taken to keep the company’s user’s privacy private. However, Britain Airport Transfers may be occasionally required by law to disclose information provided by its customers. Britain Airport Transfers may also need to disclose information against an individual if they pose a threat to Britain Airport Transfers’s interests or its customers, e.g., a fraud customer or any other activity that has the potential to harm others.